with the British Deaf Association
I’ve been working with BDA since 2022. Initially they got in touch for our help on a campaign for Sign Language Week that built upon the increased awareness of Deaf lived experiences and British Sign Language (BSL), encouraging the general public to raise their hands as BSL Allies, learn some BSL and become advocates for the BDA in turn.
More recently we worked together on a groundbreaking new campaign working to put the power of language into the hands of deaf children and their families through free access to BSL. A campaign which resulted in a mention in the house of commons and a policy in a main party manifesto. Watch this space!
2
years working together
Although great strides were made with the BSL Act, as a country we still had a way to go with public understanding of and engagement with BSL. This campaign created a wave of awareness across the general public, leading to ongoing engagement and advocacy.
Team: Gem Fountain, Gwenda Evans, Stephi Harding
Informed by desk research, I designed and ran a collaborative ideation workshop with Deaf stakeholders to share ideas around activations for the campaign. These ideas were then discussed and voted on as a group. It was important to have buy in and involvement from Deaf native BSL users from the start to ensure we were aware of the nuances of the language and how to best present it, not just to the general public, but also to the Deaf community, as something they could get behind, champion and support
Our vision was to show the UK how easy it is to introduce yourself to BSL. Begin with 'hello', and then take the conversation on from there. I developed a visual identity for the campaign, in tandem to the creation of a multi-phased campaign plan that would first create awareness then go on to encourage engagement, and data capture for ongoing advocacy and revenue generation. I devised a content plan that would run in parallel with organic content being drip fed to support the campaign and increase awareness and engagement. We were on a tight budget, but knew that there were Deaf influencers that the BDA could reach out to for user generated content that we could use for the campaign creative.
Before the start of Sign Language Week, existing supporters and influencers were equipped as champions with toolkits and templates. We launched static and video ads on Facebook, Instagram and Tiktok, targeting the general public and lookalikes of the BDA’s supporters. I worked closely with Deaf stakeholders to ensure the language and tone we used was correct and would resonate with the Deaf community.
We launched the ask: Introduce yourself to BSL this Sign Language week, with the hashtag #BSLally through static and video ads. We encouraged audiences to share their email to receive handy BSL flashcards to allow them to introduce themselves to the Deaf community. This was supported with organic content that included BSL tutorial videos and an augmented reality Meta filter teaching the fingerspelling alphabet.
We launched a retargeting campaign to people who had engaged previously, thanking them and encouraging them to take further action such as making a donation.
954,093
impressions across
paid ads
61%
conversion rate on
lead generation ads
51,600
opened our fingerspelling AR filter
Ad targeting cold audiences
Ad creative targeting warm audiences, lookalikes and the Deaf community
Downloadable assets accessed via lead gen ads
Organic supporting content
Organic supporting content with Deaf influencers
Deaf twins, Being Her (Hermon and Heroda) using the BSL fingerspelling Meta filter
There are 50,000 deaf children in the UK. 90% of them are born to hearing parents.
The BDA want our Governments to fund free access to BSL tuition to the families of all newly-diagnosed deaf children. In this election year the BDA needed our help to bring this campaign to life and launch it to the world.
Read more here
Team: Gem Fountain, Gwenda Evans, Stephi Harding, Laura Goss
I designed a collaborative workshop with Deaf stakeholders to name the campaign. This needed to be something that would work in written English, as a hashtag and in BSL. The campaign name and core messaging needed to work well in spoken English as well as British Sign Language, taking into consideration the nuances of both languages.
I quickly developed two concepts to share with a wider community of Deaf stakeholders. The chosen concept was one that could flex and adapt beyond launch, working with handprints of a Deaf child, and inspired by the colours of the Deaf flag, with a highly symbolic palette that the Deaf community could get behind and champion.
We were again working to a tight budget, and even tighter deadlines, and I really wanted to hammer home the personal stories of the people who would be affected by having access to BSL support, so user generated content, from real families with d/Deaf children formed the basis of the creative concepts and storyboards for the ads.
I reached out to hearing families with d/Deaf children and members of the wider Deaf community for content and to enlist their support wiht the campaign.
The campaign plan aimed to reach a wide audience, compelling them to take action for a cause that aligns with their values as a parent, professional or as a socially driven individual, asking them to join our movement by signing up for an email template to send to their local MP. We planned 3 phases:
1. Awareness
Targeting all audiences with poignant facts and stories to capture initial interest and drive people to the landing page to find out more.
2. Conversion
Targeting different cold audiences based on terms like ‘parents of young children’ with emotionally charged stories to compel them to enter their details and email their MP.
3. Remarketing
Engaging with those already close to the BDA, as well as audiences from the awareness and conversion campaigns.
For each of these phases, a selection of static and video ads were served across Meta platforms
A parliamentary reception to launch the campaign officially on the first day of Sign Language week, saw over 40 government officials attend as well as influencers, parents and Deaf school children. I designed a suite of printed 'swag' (such as tote bags, mugs, leaflets and badges) for the government officials to take away as well as large banners as photo opportunities.
The campaign was mentioned in the House of Commons by Lisa Cameron MP and Mims Davies, Minister of State for Disabled People, and is now listed in Hansard, the written record of all contributions in parliament.
I created campaign guidelines and a toolkit of assets for the BDA's team and partners to use to spread awareness through organic content, including interviews and video content. I also created a suite of templates and animated GIF stickers for influencers, families with deaf children and supporters to use in their own content, encouraging them to share with the hashtag #BSLInOurHands.The BDA has seen their social media following skyrocket since the launch of the campaign.
1.73m
impressions
3500
email templates shared
as of June 2024
1
policy in a main party manifesto as a result of the campaign
The ideation workshop help with Deaf stakeholders and hearing parents of deaf children
Campaign guidelines
Photos from the launch event at the houses of parliament
Static ad graphics
£4.74
cost-per-aquisition
1.24%
click-through-rate
7.24%
conversion rate